Last updated: January 2026
By using Ginotate, you agree to these terms. Please read them carefully.
Service
- Ginotate is provided "as-is" without warranty of any kind.
- We may modify or discontinue the service at any time.
- Free credits are provided to new users to test and use the product.
- Credit prices and system limits may change over time.
- The core functionality will always be available to all users regardless of credits purchased.
Credits
- Credits are consumed when performing certain operations (uploading annotations, cloud sync).
- Credits do not expire and remain valid as long as your account is active.
- Credits are non-refundable and non-transferable.
- Free credits cannot be sold, exchanged, or transferred to other accounts.
Fair Use
- Users are expected to use the service fairly and responsibly.
- Abuse of the service will result in account termination and immediate deletion of all annotations.
- Examples of abuse include, but are not limited to, using multiple email addresses to create multiple accounts to obtain free credits.
- You must be at least 13 years old to use this service.
Your Content
- You are responsible for the content you upload.
- Do not upload illegal, harmful, or inappropriate content.
- Annotations are automatically deleted after the system retention period expires.
- You can request account deletion at any time.
API Keys & Accounts
- API keys generated without registration can be linked to a registered account only if the same email address is used.
- We do not move API keys across different user accounts.
Data & Privacy
- Your personal details are not shared with third parties.
- We will only email you about important service communications or disruptions. No spam.
- Annotations are stored unencrypted at rest, but are kept securely and password protected. Only the application can access them.
- Each user can only access their own annotations.
- Admin staff may access annotations to investigate issues and bugs.
- Annotations are not shared with anyone.
- We automatically process annotations to create thumbnails. In very rare cases, we may need to resize images. You will be able to see which annotations have been resized.
- You can export your annotations using the API (in development) or through the website. Large datasets may require multiple exports to retrieve all annotations.